• Sustainable Packaging •
We love keeping our business local, ethical, and sustainable. We use eco-friendly packaging, which is either biodegradable or recycled/recyclable. We send our clothing out in mailer bags made from recycled materials and also is 100% biodegradable. This means that once it is thrown away, it will decompose completely, leaving no trace behind. The tissue paper we use is recycled from other paper, as well as banana and palm leaves and can be recycled again. And the yarn used to wrap your creations is pretty enough to look beautiful braided into hair or saved for later and used to wrap a present for a friend. <3
• Domestic Orders •
Custom Shop: Once finished, all orders in the United States are shipped Priority Mail Or First class mail, depending on weight (both are 2 to 5 day delivery depending on your location). Orders within the USA come with tracking numbers, which we will email to you when we ship your order.
Premade shop: If you have purchased a premade and ready to ship item (noted in the title of your item), it will go out in the mail the following Tuesday. If you need it sent sooner than that or want to upgrade to faster, express, or overnight shipping, please send us a message before buying to see what's possible.
• International Orders •
All packages outside of the United States are shipped First Class International Mail (time varies by which country that you are in but usually takes between 1-2 weeks). It comes with a very basic tracking number that your country may use, depending on your country and how much their mail synchs with US mail. If you want a true tracking number on an international order, please discuss this with us in advance so we can set up a custom listing for you. We can not take responsibility for lost or stolen packages. If you want to upgrade, let us know and we can add insurance to your package.
We love our international customers! Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs. If required by your country, you are responsible for paying their customs charges, if any. We wish this were different and are very grateful for our international supporters.