Color Chart and Swatch Sets
• We have the option to buy single swatches in any of our available colors. This includes specialty fabrics, like sweater fabric and swimsuit fabric.
You may also order single color swatches if you prefer to only receive one or two of the colors that re in the swatch set.
If you need other cotton colors that are not included in the "cotton swatch set" such as taupe, olive, algae, hunter, moss, you can purchase them separately, using the single color cotton option.
• Will come with cotton jersey 3x3 inch swatches, available in these colors:
• Our fabrics may change slightly in color over time. So a swatch set ordered now may not be a perfect match a year from now. However, we do try to keep our fabrics as close as possible to the current colors through time. If you have any questions on this feel free to ask. Usually this only matters if you ordered a pair of pants or swimsuit bottom in one color a few years ago and now want a matching top. You can order our current swatches to make sure it would be a perfect match.
Elven Forest Creations offers conscious and uniquely crafted apparel and your purchases from us support a wonderful team of women. We put a lot of love into these clothes and because all of our designs are made by hand and made to order, orders take some time to process.
Our orders are handmade with love when you order. Please allow an average of 3-4 weeks to complete before shipping (please allow up to 6-8 weeks during high volume times).
If you need something sooner than that, or by a certain date, please contact us before buying, as we can usually accommodate rush orders or take care to deliver by a certain time.
• Sustainable Packaging •
We love keeping our business local, ethical, and sustainable. We use eco-friendly packaging, which is either biodegradable or recycled/recyclable. We send our clothing out in mailer bags made from recycled materials and also is 100% biodegradable. This means that once it is thrown away, it will decompose completely, leaving no trace behind. The tissue paper we use is recycled from other paper, as well as banana and palm leaves and can be recycled again. And the yarn used to wrap your creations is pretty enough to look beautiful braided into hair or saved for later and used to wrap a present for a friend. <3
• Domestic Orders •
Custom Shop: Once finished, all orders in the United States are shipped Priority Mail Or First class mail, depending on weight (both are 2 to 5 day delivery depending on your location). Orders within the USA come with tracking numbers, which we will email to you when we ship your order.
Premade shop: If you have purchased a premade and ready to ship item (noted in the title of your item), it will go out in the mail the following Tuesday. If you need it sent sooner than that or want to upgrade to faster, express, or overnight shipping, please send us a message before buying to see what's possible.
• International Orders •
All packages outside of the United States are shipped First Class International Mail (time varies by which country that you are in but usually takes between 1-2 weeks). It comes with a very basic tracking number that your country may use, depending on your country and how much their mail synchs with US mail. If you want a true tracking number on an international order, please discuss this with us in advance so we can set up a custom listing for you. We can not take responsibility for lost or stolen packages. If you want to upgrade, let us know and we can add insurance to your package.
We love our international customers! Please check with your Customs office and/or Postal Service if you are concerned about possible tariffs. If required by your country, you are responsible for paying their customs charges, if any. We wish this were different and are very grateful for our international supporters.
Our orders are custom made, and are hand made for you after you order, to your size, color choice, (and measurements, if you give them to us). So we do not do normal returns and exchanges. However, we do tailor to perfection! If you give us your measurements upon ordering we guarantee perfect fit, and if anything is not perfect, please let us know within 5 days of receiving your package. We will tailor it to perfection for you free of any charge.
Alternately, if you have made a mistake in your measurements that you gave us upon ordering, or gave us an incorrect size without specific measurements, that is A-ok. We will tailor it for you at minimal cost, based on how long it takes to sew.
If you simply feel the design is not for you, let us know, we take partial returns with a 30% restocking fee on a case by case basis. As a small business, it is difficult for us to absorb the cost of a garment made exactly to one persons specifications.
Because our clothing is made custom, and our size charts are very accurate, it is very rare to have an issue, but if there is, rest assured, we will do everything in our power to make it perfect for you, as your experience with us is our top priority.